Shipping Policy

Thank you for visiting and shopping at Lose Ya Cool. The Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time
 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If you'd like to request expedited shipping, please send us an email at info@loseyacool.com
 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method

Estimated delivery time

Shipment cost

FedEx Standard

3-5 business days

***dependent on carrier

FedEx Two Days

2 business days

****dependent on carrier

FedEx Overnight *

1-2 business days

****dependent on carrier

 

* Overnight delivery is only available for orders with delivery addresses within the continental United States.
 

Delivery delays can occasionally occur.
 

Shipment to P.O. boxes or APO/FPO addresses
 

Lose Ya Cool ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
 

 

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
 

Customs, Duties and Taxes
 

Lose Ya Cool is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
 

Damages
 

Lose Ya Cool is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
 

Please save all packaging materials and damaged goods before filing a claim.
 

International Shipping Policy

We currently do not ship outside the U.S.